At phsuper, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains what personal data phsuper collects from Filipino players, how we use and protect it, who we share it with, and what rights you have under Philippine data protection law.
Six principles that define how phsuper handles your personal information
phsuper uses industry-standard SSL/TLS encryption for all data in transit and AES-256 encryption for sensitive data at rest. Your personal and financial information is protected by multiple layers of technical and organizational security controls.
phsuper collects only the personal data that is strictly necessary to provide our services, comply with Philippine regulatory requirements, and keep your account secure. We do not collect data for its own sake — every data point has a defined purpose.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by phsuper. We make it straightforward to exercise these rights through your account settings or by contacting our support team.
phsuper does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers who are contractually bound to protect it, and with regulatory authorities where required by Philippine law.
phsuper retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. When data is no longer needed, it is securely deleted or anonymized.
phsuper's data practices comply with the Philippine Data Privacy Act of 2012, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). We maintain a registered Data Protection Officer (DPO) as required by law.
The Data Privacy Act of 2012 gives you meaningful control over your personal information
You have the right to request a copy of the personal data phsuper holds about you, including information on how it is being processed and with whom it has been shared.
If any personal data phsuper holds about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. You can update most information directly in your account settings.
You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to phsuper's legal obligations to retain certain records under Philippine law.
You have the right to object to the processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time via your account settings or by contacting phsuper support.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
If you believe phsuper has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Scope of This Policy: This Privacy Policy applies to all personal data collected by phsuper through the phsuper.org website, account registration, gaming activity, payment processing, customer support interactions, and any other service offered by phsuper to players in the Philippines.
phsuper ("we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the phsuper platform. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC).
By registering an account on phsuper or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the phsuper platform.
phsuper is the data controller responsible for the personal data collected through the phsuper.org platform. As data controller, phsuper determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law.
phsuper has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act. The DPO is responsible for overseeing phsuper's data protection strategy and ensuring compliance with the Data Privacy Act and NPC regulations. Contact details for the DPO are provided in Section 15 of this Policy.
When you register an account, use phsuper's services, or contact our support team, we collect the following categories of personal data:
When you access and use the phsuper platform, we automatically collect certain technical and behavioral data, including:
phsuper may receive personal data about you from third-party sources, including identity verification service providers, payment processors, fraud detection services, and, where applicable, publicly available sources. Such data is used solely to supplement our own records for the purposes described in this Policy.
phsuper uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity Data, Contact Data, Account Data |
| Identity verification (KYC) and age verification (21+) | Identity Data, KYC Documentation |
| Processing deposits and withdrawals | Financial Data, Identity Data |
| Providing gaming services and personalizing your experience | Account Data, Gaming Activity Data, Usage Data |
| Fraud prevention and platform security | Identity Data, Financial Data, Device & Technical Data, Usage Data |
| Anti-money laundering (AML) compliance | Identity Data, Financial Data, Gaming Activity Data |
| Responsible gaming monitoring and intervention | Gaming Activity Data, Account Data |
| Customer support and dispute resolution | Identity Data, Contact Data, Support Communications |
| Marketing communications (with your consent) | Contact Data, Account Data, Usage Data |
| Legal and regulatory compliance | All categories as required |
phsuper will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by Philippine law.
phsuper processes your personal data on the following legal bases under the Data Privacy Act of 2012:
Cookies are small text files placed on your device when you visit the phsuper platform. They help phsuper recognize your device, remember your preferences, keep your session secure, and understand how you use our platform so we can improve it.
You can manage your cookie preferences through the phsuper cookie settings panel, accessible from the footer of the platform. You may also configure your browser to block or delete cookies, though doing so may affect the functionality of certain platform features. Strictly necessary cookies cannot be disabled as they are essential to platform security and operation.
phsuper shares personal data with carefully selected third-party service providers who assist in delivering our services. These include identity verification providers, payment processors (including GCash, PayMaya, and Philippine banking partners), game software providers, cloud hosting providers, and customer support platform operators. All service providers are contractually required to process personal data only on phsuper's instructions and to maintain appropriate security standards.
phsuper may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), or other Philippine government authorities where required by law, court order, or regulatory directive. phsuper will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of phsuper's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
phsuper does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Any sharing of data is strictly limited to the purposes described in this Policy.
phsuper retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and PAGCOR regulations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with phsuper's data disposal procedures.
phsuper implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phsuper will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act and NPC Circular No. 16-03.
Age Restriction: The phsuper platform is strictly for individuals aged 21 years and above. phsuper does not knowingly collect personal data from individuals under the age of 21.
phsuper verifies the age of all registering players as part of the KYC process. If phsuper becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all associated data will be deleted, and any funds held in the account will be handled in accordance with applicable Philippine law.
If you are a parent or guardian and believe that your child has registered an account on phsuper, please contact our support team immediately at [email protected].
To exercise any of your rights under the Data Privacy Act of 2012 — including the right to access, correct, erase, object to processing, or request data portability — you may:
phsuper will respond to all data rights requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified of the extension and the reason for it.
phsuper may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorized person. You will not be charged a fee for exercising your data rights, except in cases where requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
Some of phsuper's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, phsuper ensures that appropriate safeguards are in place, such as contractual clauses approved by the National Privacy Commission or binding corporate rules, to protect your personal data during and after the transfer.
phsuper will not transfer your personal data to a third country unless it is necessary for the performance of our services, required by Philippine law, or you have given your explicit consent to the transfer.
The phsuper platform may contain links to third-party websites or services for informational purposes. phsuper is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by phsuper through the phsuper.org platform.
phsuper reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or NPC guidelines. Material changes will be communicated to registered players via email or a prominent notice on the phsuper platform at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how phsuper protects your personal data. Your continued use of the phsuper platform following notification of any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or phsuper's data practices, or if you wish to exercise your data rights, please contact us through the following channels:
If you are not satisfied with phsuper's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC can be reached through their official website and offices in Manila.
Your data is protected, your privacy is respected, and your gaming experience is secure. Sign in to your phsuper account and enjoy the full range of games — slots, live casino, bingo, video poker, and more.
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